Yes.
You need a simple CRM — but it's a field-service one, not a sales CRM.
What's really going on
Eighty residential accounts plus one commercial is a real route, not a sales funnel. The pain isn't tracking leads — it's scheduling crews, remembering which yards get hit which week, and chasing the two commercials you want next. A regular CRM (HubSpot, Salesforce, Pipedrive) would bury you in pipeline features you'll never touch while ignoring the route and job side where your money actually lives.
What to do instead
- Jobber (check current pricing) — scheduling, route optimization, and client reminders built for landscaping. Use the recurring visits feature so the 80 residentials auto-populate your week.
- Housecall Pro (check current pricing) — same category, strong in the US; worth a side-by-side if Jobber feels heavy. Pick on the mobile app your crew will actually open.
- A one-page sheet for the two commercial buildings you're chasing: property name, contact, last touch, next touch. That's your whole "sales CRM."
First action, today: open Jobber's free trial, import your 80 residentials as clients, and set one recurring job template for your most common service. Thirty minutes.
What you're being oversold
If anyone pitched you HubSpot, Salesforce, Pipedrive, or Zoho — walk away. Those are pipeline tools for people selling deals, not route-based service businesses. Folk and HoneyBook are also wrong shape. Doing nothing costs you the two commercials: property managers want digital quotes, scheduled service windows, and clean invoices. Showing up with a notebook loses that bid.
When to revisit this
When you add a second crew or cross roughly 150 recurring accounts — that's when route optimization and crew dispatch stop being nice-to-have.
The part worth getting right
Commercial landscaping and residential landscaping are two different businesses sharing a truck. Residentials want reliability and a friendly face; commercials want certificates of insurance, net-30 invoicing, scheduled service reports, and a single point of contact. If you're mostly staying residential with a couple commercials on the side, Jobber alone handles it. If those two new buildings are the start of a real commercial push, you need to pick a tool that does commercial job costing and COI tracking from day one — switching software after you've loaded 300 properties is a nightmare. Which way is this actually going?