// The situation

Hi everyone, we're a procurement team looking for a CRM with the following features: **Sourcing campaign management** Ability to launch a campaign by uploading the list of suppliers we want to contact for the same product, so we can manage the RFQ in a structured and centralized way. **Advanced follow-up system** We often don't get replies and need to chase suppliers. We therefore need: * Automated, schedulable follow-ups on unanswered emails * A dedicated report for "sleeping emails" (messages left without a response) **Supplier categorization** Ability to classify suppliers by product, tags, and other custom criteria. **Top priority** The most critical feature is making sure no email or supplier goes "dormant": we want every contact to be chased automatically and to have full visibility through dedicated reporting. Any recommendations on CRMs that handle this workflow well? Thanks!

The verdict · May 24, 2026

Yes.

You need to fix the category before any tool will help — you're shopping in the wrong aisle.

Why

Your "top priority" — automated chases on unanswered emails with a "sleeping emails" report — is literally what sales-engagement tools (Mixmax, Mailshake, lemlist) do natively. The "upload a list of suppliers and run a campaign" is an RFQ workflow, not a deal pipeline. Generic CRMs (HubSpot, Pipedrive, Zoho) treat each contact as a record, not as a member of a sourcing campaign with a deadline and a no-reply trigger. You need a sequencer for the chasing and a tagged contact base for categorization — or a purpose-built procurement tool.

What you actually need

  1. Mixmax or lemlist (around $30–50/user/mo) — Gmail/Outlook sequences with auto follow-ups stopped on reply, plus a built-in "no response" dashboard. This IS your sleeping-emails report.
  2. Folk (around $20/user/mo) — supplier database with tags, custom fields (product category, region, certifications), and native sync to Mixmax so each sourcing campaign = a filtered group + a sequence.
  3. Or, if you want one purpose-built tool: Tradogram (free tier, paid from ~$168/mo) — actual RFQ software: upload supplier list, send same RFQ, track responses and non-responses in one view. Skip the CRM stack entirely.

Do this today

Start a Mixmax free trial (mixmax.com), install the Gmail extension, and build one sequence called "RFQ Chase" with three steps: Day 0 initial RFQ, Day 4 nudge, Day 9 final call. Then export your current supplier list to CSV and load the first 20 into the sequence. By tomorrow, every supplier who hasn't replied shows up in one filtered view — that's your sleeping-emails report, working today.

What to ignore

Skip HubSpot Sales Hub Pro (~$100/seat/mo), Salesforce Sales Cloud, and Pipedrive Advanced — they're built for opportunity-stage forecasting, not "did this supplier reply to my RFQ." Skip enterprise e-sourcing platforms (Coupa, Jaggaer, GEP) — six-figure implementations for a problem solvable with a $30 sequencer. Anyone pitching you "AI-powered CRM for procurement" is wrapping a sales tool in new copy.

What doing nothing costs you

Every unanswered RFQ that goes un-chased is a supplier you wrongly assume isn't interested — and in procurement that translates directly to fewer competitive quotes and worse landed price on every line item you source.

When to revisit this

When you're running more than 10 concurrent RFQ campaigns or two buyers start chasing the same supplier — then move to Tradogram or a real e-sourcing tool.

Honest opinion · No affiliate links · public Get your own →

Did this actually help?

A binary signal so we know which verdicts are landing — and which ones aren't.